EXTENSION EDUCATION
P r o c e s s   a n d   P r a c t i c e


Developing Costs and Benefit Estimates

This is the age of accountability. Each day we see more and more demands by the public and their elected representatives to quantify the results of their investments in the Cooperative Extension Service. It is no longer sufficient to quote numbers of participants in programs or educational materials produced. We must be able to document specific outcomes and compare them to financial investments in the program. Cost-benefit analysis is a technique for comparing program outcomes to inputs. This publication defines some basic economic terms and describes the steps involved in performing a simple cost-benefit analysis.

Cost-Benefit

A memorandum provided by the Federal government for heads of executive departments and establishments (White House, 1994) defines cost-benefit analysis as "...a systematic quantitative method of assessing the desirability of government projects or policies when it is important to take a long view of future effects and a broad view of possible side-effects." Review of the literature indicates that cost-benefit analyses are described in an economic context, and generally supported by economic theory and practice. Although application of pure economic principles is not the goal of the practicing Extension educator, cost-benefit analyses can provide a practical understanding of program costs and a quantifiable value of program outcomes. This kind of information is essential in proving organizational accountability and garnering support for Extension's mission.

Cost

Cost can be determined by placing economic values on the amount of resources required to plan, implement, and complete a program. These costs include those for all personnel who plan and implement the program and the associated direct costs such as travel, publications, supplies, publicity, equipment, and facilities charges. Program costs that are not directly borne by the Extension Service should not be included in the cost analysis. Items not included are such things as volunteer time and participant costs.

Benefits

Benefits are positive outcomes that can be reasonably identified as the change resulting from an Extension program. Economic values can be assigned easily to some outcomes; others may be more difficult to value. When determining value, factors such as use value, esteem value, market value, and exchange value may be useful in making a determination. A description of these valuing systems follows.

You may combine these valuing systems or use just one when estimating monetary benefits of program outcomes. Fair assessments of what many people may be willing to pay can be a good guide for estimating these monetary values. Being realistic when valuing any product or service will add credibility to program benefit assessments.

In assessing values of program benefits, decide which products to value. Those values of benefits that are directly related to the program objectives will generally be easier to make and more acceptable for accountability purposes than attempting to extend benefits to secondary audiences or situations. In making these assessments, consider using the feedback or testimony of clients or other knowledgeable sources. Some information can be obtained from a representative sample population and extrapolated to a larger population, or you can analyze available data, which can often provide concrete information that can be easily valued.

While some program outcomes may indeed be rather easily valued, other benefits may be more difficult :o measure and to apply direct values to. In these cases, factors such as shadow pricing, opportunity costs, spillover, or external valuing may provide the best support for determining the value of benefits. Each of these indirect valuing factors are discussed briefly, below.

Establishing Program Measures

You will need to establish a practical guide for determining program costs and benefits. A cost worksheet for specifying and entering costs can be especially useful. (An example worksheet is included at the end of this publication.) Identifiable program benefits can also be calculated using a worksheet on which you should list the benefits, price units, and values to be used. By developing these specific measures of costs and benefits, you can make justifiable and consistent estimates.

Summary

Without a defined plan, the process of estimating a program's costs and benefits can be complicated, frustrating, and time consuming. Even with a plan, this process can be overly taxing if you attempt to make a very advanced assessment. Extensive cost-benefit assessments are often made by economists, program analysts, or others who possess the knowledge and skills required for designing and conducting in-depth program analyses. Extension staff are not expected to make such extensive, detailed costbenefit analyses. However, to provide decision makers and others with reasonable estimates of actual program benefits obtained for the funding provided, it is necessary to establish a realistic and simple plan for estimating program costs and benefits.


References


Sample Cost Benefit Analysis:

One of the program objectives for the Adams County Extension staff is to reduce production costs for corn by teaching farmers to use soil tests as a means of developing correct fertilizer application rates. The planned activities of this program include three county meetings, development of a county publication, collection of soil samples for a demonstration farm, 25 farm visits to provide individual instruction, a field day, collection of data from participating farmers, and a report of actual results. The cost-benefit analysis might look like this:

Direct Benefits Measured

Cost Items
250 hours of agent time (@$15.60/hour) $3,900
400 hours of secretarial time (@$10.00/hour) $4,000
Printing and mailing publications $400
Travel expenses $400
Field day advertisement and signs $350
Telephone cost for data collection $150
Meeting room charges $50
Use of office equipment and office operating costs $800
Total Cost for Program $10,500

Twenty-five farmers reduced fertilizer use by 100 pounds per acre of actual nutrients applied on 3,500 acres of corn with no change in yield. Applied cost per pound averages $.15.

3,500 x 100 x .15 = $52,500 direct benefits

Indirect Benefits Valued

The state environmental agency estimates that each pound of nitrogen added to a stream causes $3 in environmental damage. If one-third of the actual nutrients applied is nitrogen and an estimated 10% of the unneeded nitrogen would have been carried away by surface runoff, we can calculate a secondary benefit for our program:

3,500 x 100 x .33 x .1 x $3 = $34,650 in secondary benefits

Discussion

With these calculations, we are now in a position to state that our successful program in soil testing returned a direct benefit to farmers of $5 for every $1 ($52,500 - $10,500) that was invested in the program. In addition, society as a whole received more than $3 in environmental benefits for every $1 invested in the program.


Cost Estimates Worksheet

Components Units No. of Units Unit Value Total Cost
Agent time Hours   
Program asst. time Hours   
Specialist time Hours   
Materials Pieces   
Postage Pieces   
Equipment Pieces   
Facilities Time   
Travel Miles   
Rent Hours   
Utilities Hours   
Other
(identify)







    
Sub Total 
Total Program Cost


Education

SD-8
Prepared by:
John G. Richardson, Ed.D., Extension Program Delivery and Accountability Leader,
North Carolina Cooperative Extension Service.
Richard E. Phillips, Ph.D., Associate Director,
North Carolina Cooperative Extension Service.