EXTENSION EDUCATION
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This is the age of accountability. Each day we see more and more demands by the public and their elected representatives to quantify the results of their investments in the Cooperative Extension Service. It is no longer sufficient to quote numbers of participants in programs or educational materials produced. We must be able to document specific outcomes and compare them to financial investments in the program. Cost-benefit analysis is a technique for comparing program outcomes to inputs. This publication defines some basic economic terms and describes the steps involved in performing a simple cost-benefit analysis.
Cost-Benefit
A memorandum provided by the Federal government for heads of executive departments and
establishments (White House, 1994) defines cost-benefit analysis as "...a systematic
quantitative method of assessing the desirability of government projects or policies when it is
important to take a long view of future effects and a broad view of possible side-effects."
Review of the literature indicates that cost-benefit analyses are described in an economic context,
and generally supported by economic theory and practice. Although application of pure economic
principles is not the goal of the practicing Extension educator, cost-benefit analyses can provide a
practical understanding of program costs and a quantifiable value of program outcomes. This kind
of information is essential in proving organizational accountability and garnering support for
Extension's mission.
Cost
Cost can be determined by placing economic values on the amount of resources required to plan,
implement, and complete a program. These costs include those for all personnel who plan and
implement the program and the associated direct costs such as travel, publications, supplies,
publicity, equipment, and facilities charges. Program costs that are not directly borne by the
Extension Service should not be included in the cost analysis. Items not included are such things
as volunteer time and participant costs.
Benefits
Benefits are positive outcomes that can be reasonably identified as the change resulting from an
Extension program. Economic values can be assigned easily to some outcomes; others may be
more difficult to value. When determining value, factors such as use value, esteem value, market
value, and exchange value may be useful in making a determination. A description of these valuing
systems follows.
Esteem Value - This value reflects ego or esteem values associated with a product in
addition to its actual use value. A good example is the possible esteem associated with wearing
designer clothing as opposed to basic brands. Prestige brands of products that are psychologically
pleasing usually include esteem value as well as actual use value.
Market Value - While use and esteem value reflect the social and physical properties of
products and services and influence purchase decisions, the actual supply and demand, product
attributes, cultural patterns, and consumer choice reflect market values. Thus, if a product is
viewed as highly useful and beneficial to nearly everyone, yet is extremely plentiful, its market
value will be low. However, if this same product became scarce, its value would likely increase
significantly.
Exchange Value - This value reflects the actual amount of money one exchanges for a
product or service.
You may combine these valuing systems or use just one when estimating monetary benefits of
program outcomes. Fair assessments of what many people may be willing to pay can be a good
guide for estimating these monetary values. Being realistic when valuing any product or service
will add credibility to program benefit assessments.
In assessing values of program benefits, decide which products to value. Those values of benefits
that are directly related to the program objectives will generally be easier to make and more
acceptable for accountability purposes than attempting to extend benefits to secondary audiences
or situations. In making these assessments, consider using the feedback or testimony of clients or
other knowledgeable sources. Some information can be obtained from a representative sample
population and extrapolated to a larger population, or you can analyze available data, which can
often provide concrete information that can be easily valued.
While some program outcomes may indeed be rather easily valued, other benefits may be more
difficult :o measure and to apply direct values to. In these cases, factors such as shadow pricing,
opportunity costs, spillover, or external valuing may provide the best support for determining the
value of benefits. Each of these indirect valuing factors are discussed briefly, below.
Opportunity Costs - This means of estimating value focuses on establishing a value of
alternative opportunities or resources that were used or lost. For example, if one spent an entire
day getting a car repaired, the time spent for this imposition could be valued in terms of what the
individual could have otherwise done with the time. Perhaps the essentially wasted time used for
the task of taking the car to the garage, sitting and waiting, and returning home could have been
used by a salesperson for making several calls. The missed sales opportunities can be calculated as
opportunity costs. From an Extension perspective, a program that educates a farmer about
benefits of leasing equipment versus purchasing may result in the farmer using the available annual
savings for other more productive gains. The value of the program can, therefore, be calculated
by determining benefits the farmer accrued as a result of these savings.
Spillover - This means of placing a value on program benefits takes into account not only
direct benefits resulting from the program, but also other situations or circumstances indirectly
affected. Perhaps one of the best examples of spillover effects is the reduction in residential real
estate values near airports with increased air traffic. The increased noise levels make for less
pleasant living conditions in the nearby areas; therefore, values of homes in those areas decline.
As an example of how spillover can apply to Extension programs, consider a community
development program that helped to create 10 new jobs; the direct effect is the increased income
to those individuals. The spillover effect is the increased level of consumption, which has an
impact on the local economy, such as restaurants, building supplies, theaters, and others These
economic benefits are often estimated to range from an additional value of $3 to $6 for each
dollar increase in income resulting from the new jobs. Remember, too, that spillover costs can
also result, such as the increased costs to taxpayers for building new roads to the location or of
providing increased services for the individuals involved, such as greater waste handling.
Therefore, in calculating the ultimate spillover benefits, remember to take into account both
increased costs as well as value. Information relating to economic development costs and benefits
can be easily obtained from economic development officials as well as local and state government
officials.
Establishing Program Measures
You will need to establish a practical guide for determining program costs and benefits. A cost
worksheet for specifying and entering costs can be especially useful. (An example worksheet is
included at the end of this publication.) Identifiable program benefits can also be calculated using
a worksheet on which you should list the benefits, price units, and values to be used. By
developing these specific measures of costs and benefits, you can make justifiable and consistent
estimates.
Summary
Without a defined plan, the process of estimating a program's costs and benefits can be
complicated, frustrating, and time consuming. Even with a plan, this process can be overly taxing
if you attempt to make a very advanced assessment. Extensive cost-benefit assessments are often
made by economists, program analysts, or others who possess the knowledge and skills required
for designing and conducting in-depth program analyses. Extension staff are not expected to make
such extensive, detailed costbenefit analyses. However, to provide decision makers and others
with reasonable estimates of actual program benefits obtained for the funding provided, it is
necessary to establish a realistic and simple plan for estimating program costs and benefits.
References
Sample Cost Benefit Analysis:
One of the program objectives for the Adams County Extension staff is to reduce production
costs for corn by teaching farmers to use soil tests as a means of developing correct fertilizer
application rates. The planned activities of this program include three county meetings,
development of a county publication, collection of soil samples for a demonstration farm, 25 farm
visits to provide individual instruction, a field day, collection of data from participating farmers,
and a report of actual results. The cost-benefit analysis might look like this:
Direct Benefits Measured
Twenty-five farmers reduced fertilizer use by 100 pounds per acre of actual nutrients applied on
3,500 acres of corn with no change in yield. Applied cost per pound averages $.15.
3,500 x 100 x .15 = $52,500 direct benefits
Indirect Benefits Valued
The state environmental agency estimates that each pound of nitrogen added to a stream causes
$3 in environmental damage. If one-third of the actual nutrients applied is nitrogen and an
estimated 10% of the unneeded nitrogen would have been carried away by surface runoff, we can
calculate a secondary benefit for our program:
3,500 x 100 x .33 x .1 x $3 = $34,650 in secondary benefits
Discussion
With these calculations, we are now in a position to state that our successful program in soil
testing returned a direct benefit to farmers of $5 for every $1 ($52,500 - $10,500) that was
invested in the program. In addition, society as a whole received more than $3 in environmental
benefits for every $1 invested in the program.
Cost Estimates Worksheet
Use Value - This analysis reflects the actual monetary value placed on a product or
service based on its use, such as gasoline, brick, fertilizer, concrete, bread, tomatoes, or similar
basic items of our economic system.
Shadow Pricing - This system is used when placing a value other than market price
on program outcomes. Program outcomes that cannot be bought or sold, such as social value,
can, with some effort, be ascribed a monetary value. While it can be difficult to construct good
shadow prices, some items may have been studied sufficiently to provide accurate information that
can be used in program valuing by shadow pricing. For example, the current cost of incarceration
is about $100 per person per day. When 4-H leadership programs significantly reduce crime rates
for participants as compared to nonparticipants, this shadow price can be used as a means of
determining estimated savings to society. Or, for another example, consider a 4-H leadership
program that directly influences participants who otherwise would not have done so to continue
their formal education beyond high school. By gathering information available about income
differences between college graduates and high school graduates, you could use shadow pricing
to effectively predict a value for this program's results. Be reasonable and realistic when applying
the principles of shadow pricing so that you avoid overly optimistic or highly inflated estimates of
program benefits.
250 hours of agent time (@$15.60/hour)
$3,900
400 hours of secretarial time (@$10.00/hour)
$4,000
Printing and mailing publications
$400
Travel expenses
$400
Field day advertisement and signs
$350
Telephone cost for data collection
$150
Meeting room charges
$50
Use of office equipment and office operating costs
$800
Total Cost for Program
$10,500
Components
Units
No. of Units
Unit Value
Total Cost
Agent time
Hours
Program asst. time
Hours
Specialist time
Hours
Materials
Pieces
Postage
Pieces
Equipment
Pieces
Facilities
Time
Travel
Miles
Rent
Hours
Utilities
Hours
Other
(identify)
Sub Total
Total Program Cost
Prepared by:
John G. Richardson, Ed.D., Extension Program Delivery and Accountability Leader,
North Carolina Cooperative Extension Service.
Richard E. Phillips, Ph.D., Associate Director,
North Carolina Cooperative Extension Service.