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Ensuring excellence through individual and organizational growth.

Extension Volunteer Core Competency
Communications
The ability to transfer and receive information effectively.

Sub-Competency
Proficiencies
Level I Level II Level III
Verbal communication

Engages in two-way communication

Listens and responds appropriately

Can present an idea affecting a group

Can exchange ideas with leader

Can relate to diverse audiences and respond according to policy and procedures

Able to influence leaders

Interprets and presents concepts effectively
Written communication

Can prepare a report using a form

Can describe an event or results in writing

Can write a letter to key leaders

Writes effectively for public and technical audiences
Group delivery

Demonstrates ability to deliver a prepared program

Shares knowledge in a group setting

 Can market organization's mission, vision and goals

Can inspire others through communication skills

Speaks effectively to diverse groups

Organizes, leads and manages meeting
April 4, 2001

COMMENTS

Personal and Organizational Development, based in the College of Agriculture and Life Sciences at North Carolina State University, serves the personal and organizational development needs of North Carolina Cooperative Extension. Cooperative Extension is a partnership of the College, the School of Agriculture and Environmental and Allied Sciences at North Carolina A&T State University, U.S. Department of Agriculture and local governments.